| Apple Health Foods Ordering Information |
| Our Ordering Policies and Procedures are described below. To view specific information, click on the short cut link below. If all of your questions are not answered here, please feel free to contact us by phone or email. |
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| Pickup Policy | |
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Orders will be processed typically within 24 hours of receipt during the week. We will send you an e-mail confirmation that your order is ready for pick up. A copy of your Receipt or a photo ID may be required for pick up.
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| Shipping/Delivery Options | |||||||||
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Orders will be processed typically within 24 hours of receipt during the week. Orders will ship when complete. Most orders are shipped using standard, overland 5-day delivery schedules. We use the United States Post Office or United Parcel Service.
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| Sales Tax | |
| State sales taxes are applied to all shipments within our home State. Sales taxes are not applied to shipments for destinations outside the State. State tax is charged in accordance with the law and all tax collected is remitted directly to the State and is not kept by this Store. If you have a question about sales tax, please contact the store via e-mail, phone or at your next visit. | |
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| Payment Policy | |
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Payment for orders will be made via your credit card upon processing of order. Sales tax and shipping charges will be added to your order accordingly. You will receive an e-mail confirmation that your order has been shipped and your credit card charged. If your order is to be picked up at the store, we will charge your credit card at the time that the order has been packaged and ready for pickup. We will notify you via e-mail that your order is ready and that your credit card has been charged. If your order is not picked up within 14 days of Notice for Pickup, we will return the items to the shelf and credit your credit card for the amount of the order. |
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| Return Policy | |
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Full refunds are provided for unopened saleable products returned to the store in person or via a return shipment no later than 45 days from the date of purchase. A copy of your receipt is required with the product for a full refund. Refunds are not accepted on items returned more than 45 days from the date of purchase. We do not cover return shipping charges. Store credit may be provided for opened products returned to the store in person or via a return shipment no later than 45 days from the date of purchase. We reserve the right to deny a refund. A copy of your receipt is required for a refund. Returned opened products are subject to a $5.00 restocking fee. |
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| Privacy Policy | |
| We respect and value your privacy. You may visit our web site at any time and your identifying personal information will be used only to support the relationship between you and our store. In this regard, we guarantee that we will not sell or provide your personal information, either in whole or in part, to anyone for any reason, unless required to do so by order of law. For more detailed information regarding our Privacy Policy, please click on the Terms and Conditions link provided at the bottom of each page. | |
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| Security Information | |
| We endeavor to provide you with full protection surrounding any personal information such as your name and contact information, including your mailing address, contact telephone number/s, and other pertinent identifying information you may provide to us in order to serve your needs. In addition, we use the latest and most up-to-date security software to encrypt your payment information, including your personal and credit card data. For more detailed information regarding our Security Policy, please click on the Terms and Conditions link provided at the bottom of each page. | |
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| Credit Card Processing Policy | |
| We work to protect the security of your information so that no part of your Credit Card can be read during transmission by using Secure Sockets Layer (SSL) encrypting software. Credit Card payments are processed only when we have completed your order according to your instructions and have notified you that the order has been processed and your Credit Card has been charged. If you have any questions about the charges on your Credit Card, please contact us via e-mail or telephone and provide us with your name and your Order Number | |
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